What Is Ledger Recover?
Ledger Recover is an optional, subscription‑based self‑custody recovery service that enables you to recover your wallet using verified identity—not your seed phrase—if it's ever lost or inaccessible.:contentReference[oaicite:0]{index=0}
How It Works
Encrypted Seed Fragments
Your Secret Recovery Phrase (entropy) is encrypted, duplicated, and fragmented into three parts, each stored securely by Ledger, Coincover, and EscrowTech. None of the individual fragments can reconstruct your key alone.:contentReference[oaicite:1]{index=1}
ID-Based Access
When initiating recovery, you'll verify your identity using your document and Ledger device; only you can trigger the process.:contentReference[oaicite:2]{index=2}
Secure Reassembly
Upon successful identity verification, two fragments are sent to your Ledger device to rebuild your private key—without exposing your seed phrase to any service.:contentReference[oaicite:3]{index=3}
Optional & Transparent
Need full self‑custody? Ledger Recover is completely optional, and can be canceled at any time via the app.:contentReference[oaicite:4]{index=4}
Getting Started
- Open Ledger Live and navigate to the 'Ledger Recover' section.:contentReference[oaicite:5]{index=5}
- Create your Ledger Recover login using your email and password, and enter your payment details.:contentReference[oaicite:6]{index=6}
- Verify your identity using a government‑issued ID (EU, UK, Canada, US) via the Ledger Live app.:contentReference[oaicite:7]{index=7}
- Redeem your activation code if available, then complete subscriber onboarding.:contentReference[oaicite:8]{index=8}
- Upon setup, your encrypted backup is stored in fragments—but access remains fully yours.:contentReference[oaicite:9]{index=9}
Managing Your Subscription
- Update Password or Login Info: Log in to your Ledger Recover account via Ledger Live.:contentReference[oaicite:10]{index=10}
- Cancel Subscription: In the app, go to ‘Manage subscription → Delete Ledger Recover login’ to unsubscribe.:contentReference[oaicite:11]{index=11}
- Email Troubleshooting: If verification emails don't arrive, check spam or request resend from the app.:contentReference[oaicite:12]{index=12}
- Support Reference: Use the 'Need help?' feature to obtain a ticket reference for support.:contentReference[oaicite:13]{index=13}
- Missed Payments: Recovery becomes unavailable after 7 days of payment failure; service suspends after 3 months, with a €50 fee to reactivate within 9 months.:contentReference[oaicite:14]{index=14}
Security & Privacy
- No Seed Phrase Exposure: Ledger or third parties never see or store your 24‑word phrase.:contentReference[oaicite:15]{index=15}
- Passphrase Not Backed Up: If you use a passphrase, it’s your sole responsibility. Ledger Recover does not support it.:contentReference[oaicite:16]{index=16}
- Data Protection: Your personal identity data is encrypted and handled securely via Onfido and provider HSMs.:contentReference[oaicite:17]{index=17}
- Phishing Awareness: Always access Ledger Recover via Ledger Live or official links. Ledger support will never ask for your recovery phrase.:contentReference[oaicite:18]{index=18}
- User Feedback: Many community members emphasize that the service must be enabled before seed loss to be effective.:contentReference[oaicite:19]{index=19}
Real User Perspectives
Ready to Safeguard Your Wallet?
Enroll in Ledger Recover (optional), and build peace of mind knowing recovery is possible—without exposing your recovery phrase.
Set Up Ledger Recover Now